Page 2 / 8

"To attendants: You perhaps more than anyone else, can help patients get well. You are with them constantly -- days to the doctors' hours. The little things you do, week by week, day by day, hour by hour, minute by minute, can make or break them. Of all the members of the hospital staff, you are closest to the patients. You can support the work of doctors and nurses, or cancel it. Yours is the important, cornerstone job in the hospital."


-- EDITH M. STERN,
In The Attendant's Guide
Published by The Commonwealth Fund.